Flooring advice

Straight answers, from people who know floors

The guides below come from decades of questions asked across our showroom counter. Can't find your answer? Call us — advice is free.

Plush wool carpet in a master suite
Choosing

Which carpet type suits your home?

Cut pile plush for luxury underfoot, twist for busy family rooms, loop pile for durability, cut-and-loop for pattern. The right construction matters as much as the colour — and it changes room by room.

Chunky felted wool loop pile carpet
Wool

Why we've always backed wool

Wool insulates your home naturally, resists stains without chemical coatings, handles humidity, and wears in rather than wearing out. It's naturally flame-resistant and fully renewable — the original performance fibre.

Hard-wearing carpet in a family playroom
Care

Caring for your carpet

Vacuum weekly (slowly beats vigorously), blot spills immediately — never rub — and book a professional clean every 12–18 months. Good underlay and door mats will add years to any carpet's life.

Timber-look vinyl plank flooring
Pets

The best pet-friendly flooring

Loop piles snag claws; cut piles forgive them. Solution-dyed nylons and wool blends handle accidents best, and luxury vinyl plank is the all-round champion for muddy paws and water bowls.

Luxury vinyl plank in a beachfront apartment
Vinyl

Luxury vinyl plank, explained

Modern LVP is waterproof, quiet, and convincingly timber-look — ideal for kitchens, laundries and rentals. The quality difference is in the wear layer thickness and the locking system, not the photo on top.

Patterned carpet in a home cinema
Home cinema

The biggest upgrade a theatre room can get

Wall-to-wall carpet absorbs sound, kills reverberation, and gives a media room that plush, cinema-grade feel. Deep piles and dark patterns hide cables and spills alike — see our Cinema Noir project in the gallery.

Sisal stair runner with traditional rods
Stairs

Stair runners, done properly

A runner turns a staircase into a feature — sisal or wool, bound edges, traditional rods or modern wrapped treads. Stairs take more wear than any floor in the house, so the construction choice matters most here.

The Cross Carpets showroom in Southport
Process

What happens at a measure & quote?

We visit your home, measure properly, talk through how each space is used, and quote the complete job — removal of old flooring, underlay, product and installation in one number. No obligation, no pressure.

More guides are on their way across from our current site — including the full carpet glossary and our custom rug design process.

Ready to talk about your floors?

Call us, drop into the Southport showroom, or book a free in-home measure & quote.