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Carpet

Supplying an extensive range of carpet and quality underlay on the Gold Coast

Cross Collective

Home Cinema

International Collections

Investment & Real Estate

Residential

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Carpet, a timeless flooring option
for every Gold Coast home.

Carpet is still one of the most affordable and durable flooring products.

At Cross Carpets, our passion lies in providing natural flooring and carpet on the Gold Coast. We strive to go the extra mile to provide the best solution for your carpeting needs. We specialise in natural flooring, our extensive carpet range includes wool, goat and yak carpets in a huge selection of styles, colours and textures. We also offer synthetic carpets. We can work with any budget, to provide beauty, luxury, comfort and performance to your property for many years to come.

Visit our Gold Coast showroom with your decor items and floor plans so we can help you select from our range of high-quality natural carpets, and help make the right flooring decision for you.

Carpet

Residential

Everyday luxury carpets for your home

Carpet

Cross Collective

Our premium carpet collection

Carpet

Home Cinema

Feature patterned carpets

Carpet

Investment & Real Estate

Hard wearing and durable carpets

Carpet

International Collections

Our globally sourced carpets

How to choose your carpet

We have simplified it for you

Choosing carpet comes down to a series of personal choices. There are many elements you need to consider before making a final decision these include lifestyle, functionality, style, fibre, texture, pattern, quality and colour.

We make it our priority to find the carpet you’re looking for. Allow one of our dedicated flooring consultants to help make the decision easier for you, book an appointment at our showroom in Southport where you can be guided through our extensive carpet library.

Download our step by step process

Our Brands

You can be assured we work with only the best carpet brands, you can feel confident that you will find a floor that suits your style and your project.

Carpet Styles & Textures

Cut Pile – Twist

Twist pile carpet is a durable and popular style for residential homes. It’s where the fibre loops are cut and twisted, giving exceptional comfort and long-term wear. This style of carpet is suitable for a wide range of areas and uses. Twist style carpets tend not to show tracking or watermarking and come in a large variety of colours.

Cut Pile – Plush

Plush pile carpets are very luxurious to the touch, having a velvet like appearance. The pile is short and slightly twisted. Soft and lush, plush pile carpets do tend to show footprints and can watermark or show shading over time. Watermarking/shading is not a defect – it is most often due to wear and does not affect the durability of the carpet. An excellent carpet for comfort and style, suitable for lower traffic areas.

Level Loop Pile

Level loop pile carpets are made with loops that are all the same height, creating a flat, smooth surface. It can be very casual or very formal looking, depending upon the style. Very durable, the loop pile does not show footprints and wears exceptionally well – an excellent carpet for busy areas, such as family rooms, hallways and staircases. Due to their popularity, level loop pile carpets are available in a huge range of colours and styles.

Multi Level Loop Pile

Multi level loop carpets are a popular variation on loop pile carpets. The loops of differing heights create patterns or lines within the carpet, adding to the carpet texture and interest. This style of carpets is very hard-wearing and often looks like the texture of sisal.

Cut and Loop Pile

The best of both worlds – the luxury of cut pile carpet with the durability of the loop pile. Cut and loop is a style of carpet that is made by combining looped fibres with cut (straight) ones. Cut and loop pile carpets are available in a vast array of colours and styles, offering exciting carpet options. The plush/cut component of these carpets are susceptible to shading/watermarking and tracking as per other plush/cut pile carpets, but the loop component tends to offer additional durability.

Why Choose Wool Carpet?

Wool is the king when it comes to comparing carpet fibres. Over the centuries, Mother Nature has evolved wool to protect sheep in all weather conditions, making wool nature’s superior and wonder fibre.

Here are just some of the reasons why we choose wool carpet:

Wool is fire resistant, making it safer for everyone.
Wool is a 100 % natural renewable fibre, it’s biodegradable, sustainable and all-round environmentally friendly.
Wool is dirt-resistant and easy to clean and maintain.
Wool is hard-wearing, it retains its appearance for longer and therefore is more cost-effective.
Wool is hypoallergenic, it’s great for asthmatics and allergy sufferers.

Importance of Quality Underlay

A good quality underlay not only makes your new carpet soft when walked on, but it also extends the life of your carpet. Quality underlay provides superior warmth, comfort and acoustic properties. It can also reduce your energy costs. To maximise the benefits and warranty of your new carpet, new underlay is recommended every time you purchase carpet.

Benefits of quality underlay:

Underfoot comfort is improved
Longevity of the carpet is improved
Acoustic and thermal insulation properties are improved
Crushing forces on the pile are absorbed

Want to talk to one of our specialists?

Don’t hesitate to get in touch!

Carpet Knowledge

Blog

What are the different styles and types of carpet?

Have you ever walked into a carpet retailer and been completely overwhelmed by the array of choices, well your not the only one. Whether you like a loop, twist, or plush pile carpet we have a selection of them all. As explained below there are several different carpet styles and carpet types available each with […]

News

The Designory Collaboration: The Walker Farm Project

We are thrilled to announce the completion of the Walker Farm Project. This exciting collaboration took place in the Byron Bay Hinterland of New South Wales less than an hour south of the Gold Coast. Back in August 2020 when we jumped on board with The Designory, Sanctuary 28, and Marc & Co to produce […]

Blog

Glossary: An in-depth guide to all your carpet & flooring terms

Are you new to the world of flooring and don’t quite understand all the technical terminology? Not to worry, we have compiled a comprehensive list, you’ll be a pro before you know it! Axminster a traditional method of manufacturing carpet. Axminster carpet is when each tuft of yarn is woven and locked into place by […]

Ben Fretten

21:27 03 Oct 19

Had vinyl floors and carpet laid down in my townhouse with Cross Carpets and couldn't be happier with the product and service provided. Nothing was a hassle, so efficient and installation was made so easy. Ecstatic with my new floors!

Ron & Suzanne Ford

13:00 04 Oct 19

Thanks for your excellent service and for staying in there until all was resolved. In particular, your installation man, Paul, was a complete professional and a delight to have here doing the job. Overall, very happy.

Kerry Davis

07:40 20 Dec 19

The Best carpet people on the Gold Coast for every reason one buys Floor CoveringsCongratulations 🥳’Cross team’

James Nikiforides

04:40 04 Oct 19

I had a carpet clean and stretch done at my new house. The Cross team were so easy to work with, gave great advice on the best and most affordable solution and their work is very reliable!

Ashlee Garwood

00:21 01 Sep 20

Every step of the way, Kristy gave me excellent advance on what carpet would suit my busy home. I am thrilled with my new wool carpet, it looks amazing. Thanks again Kristy.

James Morris

11:58 04 Aug 20

Had our carpets installed yesterday which we love! We were extremely happy with the overall experience. From the product and pricing, to the service and installation. Would highly recommend 👍

Peter Leis

23:13 08 Oct 20

Cross Carpets have a large range of quality carpets. We ultimately purchased a wool carpet for our home, Cross Carpets were very professional recommendeding what they felt would be suitable for the interior.Cross Carpets are happy to advise and guide with redgard to carpet queries and also assist with layout for room/s.Another aspect of Cross Carpets service/professionalsim was their flexability to suit clientsWe enjoyed the experience with Cross Carpets and would recommend this company to anyone wanting to enhance their home.

Jurg Metzger

00:29 17 Dec 20

Cross the traditional Carpet House on the Gold Coast. Incredible choice of floor coverings at competitive prices.We experienced friendly, professional service. Highly recommended.

Rebecca Boe

01:44 20 Jan 21

Cross Carpets provided excellent customer service, from start to finish. Everybody we dealt with were friendly and prompt. We are very happy with our finished product - thank you!

Greg C

07:08 02 Mar 21

Kristy provided great customer service coming and visiting us , then promptly giving us a quote on the carpet we decided. They were very clear on time lines and in fact delivered fasterOrdering was easy. Installation was great.Extremely happy with the quality of the carpet and the installation .

Elisa Valitutti

06:15 30 Apr 21

Paul and Izsak were fantastic today, they left the site clean and made a doormat with the left over carpet. Courtney was extremely helpful with making sure we got the right style and colour for our home.We recommend Cross Carpets to all my family and friends.

Paula

05:48 06 May 21

Kristy was very helpful and easy to talk to. They had a wide range of carpets to choose from and we were able to find a wool carpet that was a good match for the other carpet we had in the house. Their installer Paul was quick and efficient and did a great job.

Mark Settree

04:11 22 Sep 21

Cross Carpets have been supplying our Clients with quality floor coverings for over 20 years. Their service and range of products is exceptional and we look forward to doing business with them for many years to come. Romark Design Constructions.