About us

Family owned since 1966

Flooring in the family since 1966 — and a Gold Coast local for more than thirty years.

Our story

Sixty years in the trade, thirty on the Coast


It started in 1966 in Taree, where the Cross family ran a furniture and flooring store. In 1990 the next generation of the Cross family brought the trade to the Gold Coast, opening a flooring shop on Upton Street, Bundall — and it's been the same family business ever since, now at home in our Southport showroom just off Ferry Road.

Today the business is still run by the Cross family, and the things that matter haven't changed: the largest range of wool carpet on the Coast, our own installation team, and honest quotes — take-up, underlay, flooring and installation in one number, with no surprises. We specialise in natural flooring because we believe in materials that age well: wool that wears in rather than wearing out, genuine linoleum, sisal and timber.

It's a boutique way of doing things: a showroom where samples go home with you on loan, consultants who guide you from selection through to professional installation, and our own warehouse in Molendinar where every carpet is cut to measure before it's delivered to your door. If you're after something nobody else has, we design custom carpet and rugs too.

Come into the showroom, feel the difference between the ranges, and get advice from people who've spent their lives underfoot. Samples are available on loan, and every carpet is cut to measure at our Molendinar warehouse and delivered to your door.

Wool carpet installed in a Gold Coast master suite

Through the years

A few homes of our own

From a furniture-and-flooring store in Taree in '66 to the Gold Coast since 1990 — a few moves, a few repaints, and a lot of carpet through the door.

Cross's Carpets at 75 Upton Street, Bundall in the early 1990s

75 Upton Street, Bundall

Early '90s

Back when the phone number was six digits — 922 229.

The Cross's Carpets delivery van in the early 1990s

The old delivery van

Early '90s

Many a Gold Coast carpet arrived in the back of this one.

A Cross's Carpets show stand in the early 1990s

The show specials stand

Early '90s

Home show season — samples out, specials on, family on deck.

Cross' Carpets at 71 Upton Street, Bundall in the early 2000s with the branded fleet out front

71 Upton Street, Bundall

Early 2000s

The navy-and-gold years, with the branded fleet lined up out front.

Inside the Cross Carpets showroom in the early 2000s, wool carpet stands and the merino display

Inside the showroom

Early 2000s

Wool wall to wall — and the resident merino keeping watch.

Cross Carpets at the Brickworks Centre, 107 Ferry Road Southport, with the branded ute out front

The Brickworks years

107 Ferry Road, Southport

The red-logo era at the Brickworks Centre.

The Brolga Avenue showroom in its early days as the natural flooring gallery

Brolga Avenue, early days

The natural flooring gallery

Moving into our own building just off Ferry Road — navy weatherboard and all.

The Cross Carpets showroom today at 4 Brolga Avenue, Southport

Home today

4 Brolga Avenue, Southport

The showroom as you'll find it now — come in and put your feet on the good stuff.

Ready to talk about your floors?

Call us, drop into the Southport showroom, or book a free in-home measure & quote.